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Sunday, July 19, 2020 | History

5 edition of Total quality management found in the catalog.

Total quality management

Hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform and ... Fifth Congress, first session, June 9, 1997

by United States

  • 36 Want to read
  • 1 Currently reading

Published by For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office .
Written in English


The Physical Object
Number of Pages280
ID Numbers
Open LibraryOL7376629M
ISBN 100160560020
ISBN 109780160560026
OCLC/WorldCa38536538

Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Total quality management is a structured effort by employees to continuously improve the quality of their products and services through proper feedbacks and research. Ensuring superior quality of a product or service is not the responsibility of a single member.

May 02,  · Total Quality Management (TQM) works to maintain success by doing what is necessary to deliver satisfaction to customers. Of course, that satisfaction is seeded in employees, processes and the organization at large—long before any product or service reaches its customer. If you agree with the argument that a company is much more likely to produce high quality if all departments are motivated to achieve high quality results then you already have a good understanding of the basic principles of Total Quality Management (TQM). But TQM is not a 'quick fix' or a magic cure.

Total Quality Management prosportsfandom.com - Free download Ebook, Handbook, Textbook, User Guide PDF files on the internet quickly and easily. This refreshingly simple, practical guide demonstrates how brand management can boost business performance. It is the ideal inspiration for creating growth in today's tough economic times. Following the template of the highly successful original version, the book consists of a programme.


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Book Description. Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual.

This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Neither this book nor any part may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, microfilming, and recording, or by any information storage or 9 Organizing for Total Quality Management Organizing for TQM: The Systems Approach Organizing for Quality Implementation.

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Quality Glossary Definition: Total quality management. A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction.

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Madu, Ph.D Research Scholar, Professor and Chair Management Science Program Editor-in-Chief, International Journal of Quality Science Department of Management and Management Science Lubin School of Business Pace University New York, USA., ~ SPRINGER SCIENCE+BUSINESS MEDIA, B.V.